Customer Support?

From my Gmail inbox, I bring you this gem of customer service worthy of World Class Gold Medals…

RedOctane Customer Support to me

show details 12:40 pm (1½ hours ago)

Dear Customer,

Unfortunatley there isn’t.

Thank you,
RedOctane Customer Service
www.RedOctane.com

For FAQs and Support Please Visit:
http://www.redoctane.us/support-center/

> IP: 74.x.x.x
>
> Is there a way to order a replacement for a scratched disc on a copy of Guitar Hero 2 for XBOX 360? Or a replacement program of any kind to trade a scratched disc in for a new copy at a reduced price?
>
> Thanks in advance,
>
> Tim
>